FAQ's

 

Welcome to our FAQ section, where we address common inquiries regarding our products and services. Our aim is to provide clarity and assist you in making informed decisions.

1. What types of products do you offer?

We offer a curated selection of innovative beauty tools and luxurious skincare products. Our range includes cordless automatic hair curlers and all-natural moisturizing creams, designed to enhance your beauty routine effortlessly.

2. How do your products combine technology and natural ingredients?

Our products are meticulously crafted to integrate cutting-edge technology with natural ingredients. This combination ensures that users achieve stunning results while also caring for their skin and hair. For instance, our automatic hair curlers utilize advanced heating technology to create curls without causing damage, while our moisturizing creams are formulated with all-natural ingredients to nourish and hydrate the skin.

3. What is your return policy?

We have a 30-day return policy, allowing customers to return items in their original condition within 30 days of receipt. To initiate a return, please contact us via email. Note that certain items, such as personal care goods, may not be eligible for return.

4. How long does shipping take?

Order processing typically takes 1-3 days. Once processed, shipping times may vary based on the chosen shipping method. For local deliveries, orders placed before a specified time will be delivered the same day, while orders placed after that time will be delivered the next business day.

5. Do you offer international shipping?

Yes, we offer international shipping to various countries. Shipping charges will be calculated at checkout, and delivery times may vary depending on the destination. Please note that orders may be subject to import duties and taxes, which are the customer's responsibility.

6. How can I contact customer service?

For any inquiries or assistance, you can reach our customer service team via email at stanbrossince92@gmail.com. We strive to respond to all inquiries promptly.

Who We Are

We are a dedicated team committed to providing high-quality beauty tools and skincare products. Our mission is to enhance your beauty routine through innovative solutions that prioritize both effectiveness and the health of your skin and hair. We believe in the power of combining technology with nature to deliver exceptional results.

For further information or specific inquiries, please do not hesitate to contact us at stanbrossince92@gmail.com.